Advanced Telephony
- Click-to-Dial & Phonebooks
- Live Extension Monitoring
- Multi-Line Management
All-in-One Customer Communication Platform
Comprehensive Customer Communication Platform
Integrate WhatsApp, SMS, Email & VoIP under one roof. Automate workflows, manage tickets, and delight customers with real-time notifications and advanced reporting.
- Secure
- Reliable
- Scalable
- Built for SA Businesses
What you can do
A few of the tools teams use every day — without the clutter.
Customer Management
- Detailed Profiles & Custom Fields
- Media Attachments & Notes
- Integrated CRM History
Messaging & Bulk Outreach
- Email, SMS & WhatsApp
- Bulk Messaging Campaigns
- Real-Time Notifications
Ticket & Job Management
- Automated Ticket Assignment
- Job Cards & Audit Trails
- Automated Workflows
Why businesses choose DotComm
- One login for every communication channel
- Automate repetitive outreach and reminders
- Tickets, CRM, and chat in one workspace
- Mobile app for teams on the go
